Help visitors find their way around

Interactive voice-activated map that allows customers to download directions to their mobile device. In combination with Appointment Booking, Guided Selling or an Endless Aisle, it can direct them to the location of a selected product or a meeting location.

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Expected Results


Arrow Reduced cart abandonment


Arrow Increased basket size


Arrow Increased ticket size


Arrow Increased impulse purchases


Arrow Decreased perceived wait time


Arrow Increased NPS


Easy direction finding

Customers tell the wayfinder what they are looking for by speaking to it. They can download directions to their mobile via a QR code.

Use cases

Ombori Wayfinder is designed for retailers with large stores and wide product ranges.

  • Malls
  • Department stores
  • Apparel
  • Grocery
  • DIY

Wayfinder also works well for non-retail users.

  • Hospitals
  • Conference centers
  • Municipal offices
  • Museums & tourist attractions
  • Hotels

Ombori Grid is trusted by leading companies worldwide


Wayfinder increases customer satisfaction by streamlining their visit, and increases revenues by reducing lost sales.

  • Speed up the customer journey: customers spend less time looking around for what they want.
  • Increase customer loyalty: customers are more likely to return if they can find their way around.
  • Reduce lost sales: customers are less likely to walk out because they can’t find what they’re looking for.
  • Increase productivity: customers can self-serve when looking for information which reduces workload on store associates.
  • Accurate data: detailed tracking of what customers are looking for enables you to predict future demand and optimize in-store inventory.

Want to know more about how Ombori Wayfinder can help you?

Set up a demo or chat with our sales team.

Key features

  • Wake on motion / face detector Check
  • Voice activated Check
  • Download map to customer mobile Check
  • Multiple languages Check
  • Branding and customization Check

Why choose Ombori Grid?

  • Fully customizable: fits the needs of your business and includes your branding.
  • Rapid deployment: quick and simple to install and configure.
  • Easy scaling: roll out to multiple locations with minimal effort and cost.
  • Central control: manage all locations and queues from a single hub.
  • Usage-based billing: pay only for what you use.
  • Hardware support: runs on a wide range of hardware, including Android and iOS tablets.
  • Mobile integration: makes use of the visitor’s own mobile device.
  • Grid integration: all solutions use a common platform allowing them to share data and interoperate.
  • Proven technology: based on Microsoft Azure IoT.

Minimum Hardware Requirements

For Raspberry Pi
Raspberry Pi 4 4GB
SD Card A2. Read Speed > 150MB/s. Write Speed > 60MB/s
For Intel devices
Intel® Celeron® processor N3350
Intel® HD Graphics 500
64 GB storage
For Android devices
Last three major releases supported
Google Play Services
32GB disk space
For Digital signage
1080p or 4k screen
For Samsung smart signage
Samsung Tizen v3.5 or above
For Android TVBox
8GB disk space