Customer Remote

Mobile-controlled digital signage

Gives customers the ability to interact touchlessly with digital signage and get the precise information they want. Place it in the window so customers can operate it from outside the store.

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Expected Results

20%

Arrow Increased impulse purchases

30%

Arrow Increased revenue

400%

Arrow Increased views of signage

200%

Arrow Increased recall of promotions

20%

Arrow Increased NPS

Overview

Take control

Use a QR code to take control of the screen using a mobile phone, or simply speak to it.

Browse

Use voice or mobile to browse for information. This can include text, images, video, and audio.

Hand off

Download information to your mobile device. If enabled, place an online order and make a purchase.

Use cases

Ombori Customer Remote is designed for businesses that need to provide information to visitors.

  • Retail
  • Municipalities
  • Tourist attractions & resorts

Customer Remote can be placed in many different locations to boost engagement.

  • In a window
  • At the entrance
  • Near a service desk
  • In a remote location
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Ombori Grid is trusted by leading companies worldwide

Benefits

Customer Remote increases customer engagement, revenue, and safety.

  • Increase awareness: placing the screen in a prominent location acts as a powerful promotional tool.
  • Increase engagement: customers enjoy interacting with the screen in a novel way, which encourages them to browse for information and view promotional material.
  • Increase revenues: offering coupons or discounts to users increases the likelihood that they will make a purchase.
  • Increase safety: customers do not need to touch the screen in order to operate it, which reduces contagion.
  • Data analysis: detailed information about what customers are looking for enables you to optimize inventory and analyze trends.
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Want to know more about how Ombori Customer Remote can help you?

Set up a demo or chat with our sales team.

Key features

  • Wake on motion / face detector Check
  • Voice control Check
  • Mobile control Check
  • Download product info to customer mobile Check
  • Payment systems Check
  • Digital coupons Check
  • Multiple languages Check
  • Branding and customization Check

Why choose Ombori Grid?

  • Fully customizable: fits the needs of your business and includes your branding.
  • Rapid deployment: quick and simple to install and configure.
  • Easy scaling: roll out to multiple locations with minimal effort and cost.
  • Central control: manage all locations and queues from a single hub.
  • Usage-based billing: pay only for what you use.
  • Hardware support: runs on a wide range of hardware, including Android and iOS tablets.
  • Mobile integration: makes use of the visitor’s own mobile device.
  • Grid integration: all solutions use a common platform allowing them to share data and interoperate.
  • Proven technology: based on Microsoft Azure IoT.

Minimum Hardware Requirements

For Raspberry Pi
Raspberry Pi 4 4GB
SD Card A2. Read Speed > 150MB/s. Write Speed > 60MB/s
For Intel devices
Intel® Celeron® processor N3350
Intel® HD Graphics 500
4 GB RAM
64 GB storage
For Android devices
Last three major releases supported
Google Play Services
32GB disk space
3GB RAM
For Digital signage
1080p or 4k screen
For Samsung smart signage
Samsung Tizen v3.5 or above
For Android TVBox
8GB disk space
2GB RAM