Appointment Booking

Schedule meetings with ease

Flexible Appointment Booking which seamlessly manages a mix of pre-booked appointments and walk-in tickets. Combine with Queue Management, Occupancy Control, People Counter, Omni Visit and Digital Signage to create a full-featured visitor management solution.


Expected Results

up to 20%

Arrow Reduced cart abandonment

10% - 30%

Arrow Reduced wait time


Arrow Reduced no-shows


Arrow Increased revenue


Arrow Increased impulse purchases


Arrow Increased NPS



Visitors book an appointment time online or using a QR code on digital signage, and receive confirmation on their mobile device or a printed ticket. Appointments can be rescheduled or cancelled as required.


Visitors are reminded of their appointment via SMS.


On arrival, the visitor checks in using digital signage or by showing their appointment details to a staff member.

Available now in the Ombori Marketplace

Use cases

Ombori Appointment Booking can be used by any business or organization that needs to schedule visits.

  • Offices
  • Municipalities & public sector
  • Restaurants
  • Retailers
  • Healthcare
  • Leisure and entertainment facilities

Appointment Booking can be used at many levels of granularity, either to schedule visits to an entire location, or to schedule individuals or teams.

  • A squash court in a sports facility
  • A stylist in an interior store
  • A personal shopping appointment
  • The planning department in a city hall
  • A massage therapist in a spa
  • A loan officer in a bank

Ombori Grid is trusted by leading companies worldwide


Appointment Booking increases customer satisfaction by offering choice and convenience and reduces costs by optimizing staff time.

  • Eliminate queues: visitors can pre-book an appointment so that they don’t have to stand in line. Even if they’re already at the location, they can pick a slot and then do something else while they wait.
  • Easy rescheduling: customers can reschedule appointments online at any time, even when the location is closed.
  • Reduce missed appointments: customer reminders minimize missed appointments which reduces wasted time.
  • Increase productivity: online booking frees staff from having to set up appointments from visitors. Managers can see schedules so they know what their staff are doing.
  • Accurate data: real-time and historical data on bookings, wait times, and cancelations allows managers to respond to situations as they occur and predict future demand

Want to know more about how Ombori Appointment Booking can help you?

Set up a demo or chat with our sales team.

Key features

  • Mobile ticketing Check
  • Paper ticketing Check
  • Online booking Check
  • Kiosk support Check
  • Touch screen support Check
  • Bluetooth printer support Check
  • QR code check-in Check
  • Multiple location support Check
  • Multiple calendar support Check
  • Real-time booking data Check
  • Visitor notification Check
  • Staff notification Check
  • Management alerts Check
  • Branding and customization Check

Why choose Ombori Grid?

  • Fully customizable: fits the needs of your business and includes your branding.
  • Rapid deployment: quick and simple to install and configure.
  • Easy scaling: roll out to multiple locations with minimal effort and cost.
  • Central control: manage all locations and queues from a single hub.
  • Usage-based billing: pay only for what you use.
  • Hardware support: runs on a wide range of hardware, including Android and iOS tablets.
  • Mobile integration: makes use of the visitor’s own mobile device.
  • Grid integration: all solutions use a common platform allowing them to share data and interoperate.
  • Proven technology: based on Microsoft Azure IoT.

Minimum Hardware Requirements

For Raspberry Pi
Raspberry Pi 4 4GB
SD Card A2. Read Speed > 150MB/s. Write Speed > 60MB/s
For Intel devices
Intel® Celeron® processor N3350
Intel® HD Graphics 500
64 GB storage
For Android devices
Last three major releases supported
Google Play Services
32GB disk space
For Digital signage
1080p or 4k screen
For Samsung smart signage
Samsung Tizen v3.5 or above
For Android TVBox
8GB disk space